Want a radical thought for 2020? Replace your customer support team with your executives.

Fallacy #1: “Executives are far too busy”

Fallacy #2: “But… our product is too complicated!”

Fallacy #3: “Okay — but Riddle’s ‘just’ a quiz maker…”

Team-wide support — the risks… and rewards

Execs (and everyone) on support — the takeaways

If there is anyone in the third row, turn off air recirculation. Third row cooling happens by air entering from the front and exiting through the vents in the rear bumper.

Elon Musk (@elonmusk) March 6, 2018



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